We'll Send a Land Rover Specialist to Re-Deliver Your Vehicle a Few Weeks Later & Answer Any Newfound Questions
Here at Land Rover Glen Cove, we take customer service rather seriously-we always want to put our best foot forward, and that's why we're so proud to offer Glen Cove, NY drivers our Encore Delivery program.
We want to enhance your ownership experience by coming around a second time-at your convenience-and answering any questions that might have arisen since we first delivered your new Land Rover SUV. Not only is this a way to grow your knowledge of and appreciation for your new Range Rover Sport or Range Rover Evoque, but this program will also give you a point person to contact should any questions crop up in the future.
What Is Encore Delivery?
You've heard of an encore-when the audience is so taken by a performance they want another go; that's the principal behind our 'Encore Delivery Program.' When we first deliver your new Land Rover luxury SUV, the excitement can take over and sometimes you'll forget to ask how a certain feature works, and you simply can't know what kind of questions are going to arise within the first few weeks of ownership. That's why we will come back!
About 15 to 20 days after you first take delivery, we'll perform an Encore Delivery. This provides the following benefits to you:
- We can clear up any confusion about how certain features work or what they're capable of.
- We can answer any questions not initially covered.
- Our team can answer questions and explain features you might not have known to ask about at first.
- We can instruct family members and other co-pilots on how to operate the vehicle and its many features, especially if they missed the first delivery.
- We think it's easier to learn about your new vehicle in an environment that feels familiar and comfortable, so when we come out to you, you get that home-field advantage.